Emplas Window Systems Ltd, trading as Emplas Commercial (“we”, “us”, “our”), is committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you visit our website or contact us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Emplas Window Systems Ltd, trading as Emplas Commercial, is the data controller responsible for your personal information.
What Information We Collect
When you submit an enquiry through our website, we collect the information you provide, which may include your name, phone number, email address, site postcode, project details and number of units. We may also collect standard technical information when you browse our site, such as your IP address and browser type.
How We Use Your Information
We use the information you provide to respond to your enquiry, discuss pricing and lead times for your project, maintain a record of our communications with you, and improve our website and services.
Our Legal Basis for Processing
We process your information on the basis of our legitimate interests in responding to enquiries and managing our business relationships, and, where applicable, to take steps towards entering into a contract with you.
Sharing Your Information
We do not sell your personal information. We only share it with parties who need it to help us deliver our services to you, or where we are required to do so by law.
How Long We Keep Your Information
We retain your information for as long as necessary to fulfil the purposes described in this policy, and in line with our legal and regulatory obligations.
Your Rights
Under UK GDPR, you have the right to access, correct or delete the personal information we hold about you, to restrict or object to our processing of it, to request a copy in a portable format, and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us via our Contact page.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.
Cookies
Our website uses cookies. Full details are set out in our Cookie Policy.
Children’s Privacy
Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Any changes will be reflected on this page with a revised date.
Contact Us
If you have any questions about this policy or how we handle your data, please contact us via our Contact page.